The National Highways Authority of India has clarified that users’ experience on highway toll plazas will not be impacted with the implementation of new norms on FASTag transactions. The National Payments Corporation of India had recently introduced a new regulation connected to delayed transactions due to inactive FASTags at toll plazas. The rules have come into effect on February 17. Now the new policy will ensure that the FASTag transactions are settled within the reasonable time of vehicle passing a toll plaza. According to NHAI, the toll plazas operate on ICD (interface control document) 2.5 protocol which gives real-time tag status. FASTag customers can recharge the tag any time before crossing the toll booth.
